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bodulac
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Naslov: Re: www.fasttech.com Postano: 31 lis 2013 15:52 |
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Pridružen: 28 lis 2013 13:22 Postovi: 155 Lokacija: Murter
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Evo našao objašnjenje tog alerta:
We were told by Ms. Wong at Hong Kong Post that they are currently experiencing a typical 15-day delay for tracking numbers prefixed by "RT", in the pattern of RT#########HK. The alert that Ms. Wong delivered was a result of repeated complaints FastTech filed against packages shipped in the past one and a half months.
The "RT" tracking numbers represent the non-US shipping service that Hong Kong Post provides to local businesses. FastTech has been using this particular shipping for all non-US orders in the past year.
In light of this, FastTech is now officially moving away from Hong Kong Post's merchant services for non-US orders. We will stay away until the said delay resolves.
Almost all (98%+) unshipped orders that are on "Registered Airmail" shipping service will be re-routed to alternative services. "Almost" is used here because some countries are not supported by these alternative shippers.
FastTech has also cleared account settings for non-US customers who have previously requested us to ship all their orders via Hong Kong Post. We have contacted these customers individually via e-mail to make them aware of this change. In the meantime, packages will get re-routed to Swiss Post, China Post, and Singapore Post.
Please note that USPS first-class (aka ePacket) packages will remain shipped via Hong Kong Post as it still yields the best delivery time for US customers.
Here is what's going to happen when you select the various "registered airmail" shipping methods during checkout:
Registered Air Mail -> Shipped via Swiss Post, China Post, or Singapore Post. Decided by FastTech depending on order contents, at shipping time.
USPS first-class -> Shipped via Hong Kong Post's ePacket/USPS service
Registered Airmail via Swiss Post -> Shipped via Swiss Post
Registered Airmail via China Post -> Shipped via China Post
Registered Airmail via Singapore Post -> Shipped via Singapore Post. If there is cylindrical batteries, order will reroute to other shipping methods.
Please note that in some cases (we expect to be rare), FastTech may have to change your selected shipping method. In those cases, we will contact you and notify you of the reason of the decision and will offer them the chance to cancel within 48 hours.
Meni se ovo ćini ok objašnjenje, samo je pitanje koliko još čekati?
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Fosna
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Naslov: Re: www.fasttech.com Postano: 31 lis 2013 16:49 |
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Pridružen: 05 svi 2013 10:13 Postovi: 1899 Lokacija: Zagreb, Gajnice
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Videlo bumo 
_________________  "People smoke for nicotine but they die from the tar." (Michael Russell)
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markozg111
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Naslov: Re: www.fasttech.com Postano: 01 stu 2013 12:46 |
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Pridružen: 21 srp 2013 21:15 Postovi: 111 Lokacija: Zagreb
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Destination - Croatia The item (RTxxxxxxxxxxHK) will leave Hong Kong for its destination on 1-Nov-2013 napokon 
_________________ ZMAX/Chi You clone/ZNA 50 Taifun GT / Taifun GT/ Taifun GT
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Dalmat
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Naslov: Re: www.fasttech.com Postano: 01 stu 2013 13:19 |
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Pridružen: 16 kol 2013 22:43 Postovi: 1083 Lokacija: Zagreb, Maksimir
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Gdje su to napisali, na stranici gdje je popis naručenog?
_________________ DalmatDaily drive: Russian 91%, Kayfun Lite Plus V2 klonjara, FT Nemesis x 2,Ostalo: IGO-L x 2, ZMAX v3, Vamo V5, Chi You + AIOS hibrid, ASTRO + AIOS hibrid, Russian 91% klonjara, Taifun GT + ASTRO, Evolve Kick 
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ffroms
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Naslov: Re: www.fasttech.com Postano: 01 stu 2013 13:29 |
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Pridružen: 20 ruj 2012 14:00 Postovi: 1012 Lokacija: Zadar
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markozg111 je napisao: Destination - Croatia The item (RTxxxxxxxxxxHK) will leave Hong Kong for its destination on 1-Nov-2013 napokon  Kada si to naručio tj. kada piše da je shipano? Ja imam nešto od 24.10. (shipped) i još ništa.
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dbudak
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Naslov: Re: www.fasttech.com Postano: 01 stu 2013 13:47 |
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Pridružen: 23 srp 2012 12:34 Postovi: 202 Lokacija: Zagreb
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markozg111 je napisao: Destination - Croatia The item (RTxxxxxxxxxxHK) will leave Hong Kong for its destination on 1-Nov-2013 napokon  I mene zanima kaj i kad si naručio. Meni je status "shiped" RCxxxxxxxxxHK od 12.10.
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Max_ZG
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Naslov: Re: www.fasttech.com Postano: 01 stu 2013 15:47 |
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Pridružen: 23 svi 2013 20:01 Postovi: 4308 Lokacija: Zagreb, Šalata
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_________________ There's a fine line between fishing and just standing on the shore like an idiot. ><((((º>-------------------------------------------   Modovi, akrilni stalci i 3D printanje
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markozg111
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Naslov: Re: www.fasttech.com Postano: 01 stu 2013 16:07 |
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Pridružen: 21 srp 2013 21:15 Postovi: 111 Lokacija: Zagreb
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stoji mi od 14.10. kao shiped i fotka paketa je naravno tamo, ali sam popizdio pa sam poslao ticket i žalio se na isporuku. nisam dobio nikakav odgovor nego su mi samo poslali link za moj TN. nekako mi se čini da nije problem u pošti nego da rade sa tuđom odnosno našom lovom i robom sve dok se ne požališ. neznam možda sam u krivu...ali sve mi nekako na to liči. i da naručio sam čiju onaj od 27 dolara koji je sada 24 i rocketa klona kajfuna. mislio uzeti i SM clona ali neču nikaj dok ne vidim kaj bude sa ovom pošiljkom iako na njemu još uvijek stoji 12 dana da se čeka na isporuku i tako več od samog pojavljivanja. to ti je to 1000 ljudi uplati i tek onda daju narudžbu dobavljaču i samo pokupe profit a da niti jednog svog centa nisu uložili u robu. eto hrvatskog recepta na kineski način. 
_________________ ZMAX/Chi You clone/ZNA 50 Taifun GT / Taifun GT/ Taifun GT
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glogi
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Naslov: Re: www.fasttech.com Postano: 01 stu 2013 20:29 |
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Pridružen: 13 ožu 2013 00:21 Postovi: 209 Lokacija: ST
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opet zastoj!?  ((( *"*"* Hong Kong Post Alert: FastTech was told of a 15-day delay at Hong Kong Post for non-US shipping address (tracking prefixed by "RT"). FastTech offers at least 3 alternative shipping carriers and we are starting to re-route non-US orders away from Hong Kong Post."*"*"*
_________________ -:-
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Medo
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Naslov: Re: www.fasttech.com Postano: 01 stu 2013 20:45 |
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Pridružen: 30 stu 2012 23:08 Postovi: 2488 Lokacija: Njemačka
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evo gospodo....šta rec na ovaj odgovor......obratite pažnju na datum shipinga....i...nakon 12 poslanih poruka.
Hy! My order package is shipped 12.08.2013 and today still isnt came on my adress Croatia, Zagreb........itd
Regular airmail is very slow but at the same time your order is taking quite long as well. We can offer a few options: 1. Refund your payment in full. 2. Send you the free replacement via USPS first-class for delivery in about 8 business days, for a $1.70 fee. This is to cover USPS costs only. Ask USPS for the price of the certified mail service and you can verify this. 3. We can also send you a free replacement again using free regular airmail. But because of your initial experience with regular airmail, we do not recommend this and would rather refund you in full. FastTech offers customers the freedom to choose shipping method during checkout. If everybody selects UPS or FedEx during checkout, everybody would be happy. Unfortunately that's not neither the case nor is it realistic. Short of that, we have no control how the postal systems handles your package and please understand that at this point all we can do is to follow up and do what we can. Please let us know of your preference and we'll arrange immediately.
_________________ Medo
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